Privacy Policy

Privacy Policy

Last Updated: August 19, 2026

Roundy.gg (“roundy.gg,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit roundy.gg, create an account, play our website games, make purchases, contact customer support, or otherwise use our websites, games, and related services (collectively, the “Services”).

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy. Where required by applicable law, we will obtain your consent before collecting or processing your personal information.

1. Information We Collect

The information we collect depends on how you access and use the Services.

1.1 Information You Provide

We may collect information you provide directly to us, including:

  • Your username, display name, email address, password, or other account information;
  • Your age or date of birth, where age verification is required;
  • Information included in messages, support requests, surveys, promotions, or feedback;
  • Information you submit through in-game chat, community features, competitions, or other interactive functions;
  • Transaction-related information when you purchase virtual items, game currency, subscriptions, or other digital content;
  • Information provided when you connect a third-party account or use a third-party login service.

Passwords are generally stored in encrypted or hashed form. Payment card information may be collected and processed directly by third-party payment providers rather than by roundy.gg.

1.2 Information Collected Automatically

When you use the Services, we or our service providers may automatically collect:

  • IP address;
  • Browser type and version;
  • Operating system and device type;
  • Device identifiers and advertising identifiers, where available;
  • Language, time zone, and approximate location derived from your IP address;
  • Referring and exit pages;
  • Access time, session duration, and pages visited;
  • Cookie identifiers and similar technical information;
  • Game activity, scores, achievements, preferences, and play history;
  • Information about features used and interactions with other users;
  • Purchase and transaction records;
  • Crash reports, error logs, and performance information;
  • Security, fraud-prevention, and account-authentication information.

1.3 Information From Third Parties

We may receive information from:

  • Third-party login or social media providers;
  • Payment processors;
  • Analytics and advertising providers;
  • Cloud hosting and technical service providers;
  • Fraud-prevention and security providers;
  • Business partners and promotional partners.

The information received depends on the third-party service and the permissions you grant to that service.

2. Cookies and Similar Technologies

We use cookies, browser storage, pixels, tags, and similar technologies to:

  • Keep you signed in;
  • Remember your settings and game preferences;
  • Maintain game sessions;
  • Provide essential website functionality;
  • Measure traffic and usage;
  • Identify errors and improve performance;
  • Prevent fraud, abuse, and unauthorized access;
  • Measure advertising effectiveness;
  • Provide personalized content or advertising where permitted.

Some cookies are necessary for the Services to function. Other cookies, including analytics or advertising cookies, may be optional depending on applicable law.

You can manage cookies through your browser settings or any cookie-consent controls made available on our website. Disabling necessary cookies may prevent certain features from working properly.

3. How We Use Your Information

We may use personal information to:

  • Create, maintain, and authenticate your account;
  • Provide and operate our website games and related Services;
  • Save game progress, scores, preferences, and virtual items;
  • Process purchases and deliver digital content;
  • Provide customer support and respond to inquiries;
  • Personalize gameplay and user experience;
  • Enable multiplayer, chat, rankings, community, or social features;
  • Analyze usage and improve our games and Services;
  • Diagnose technical problems and maintain performance;
  • Detect, investigate, and prevent fraud, cheating, abuse, security incidents, and unauthorized transactions;
  • Enforce our terms, game rules, and other policies;
  • Send service notices, security alerts, and administrative communications;
  • Send promotional messages where you have consented or where otherwise permitted by law;
  • Comply with legal, tax, accounting, and regulatory obligations;
  • Establish, exercise, or defend legal claims;
  • Protect the rights, property, safety, and integrity of roundy.gg, our users, and others.

4. Legal Bases for Processing

Where applicable law requires a legal basis, we process personal information based on one or more of the following:

  • Performance of a contract: Processing necessary to provide the Services you request;
  • Consent: Processing you have specifically agreed to, such as certain marketing or advertising activities;
  • Legitimate interests: Operating, securing, analyzing, and improving our Services, provided those interests are not overridden by your rights;
  • Legal obligations: Processing required to comply with applicable laws or lawful requests;
  • Protection of vital interests: Processing necessary to protect the safety or vital interests of a person.

You may withdraw consent at any time, but withdrawal does not affect processing already conducted lawfully before the withdrawal.

5. How We Share Information

We may share information in the following circumstances.

5.1 Service Providers

We may disclose information to providers that help us operate the Services, including:

  • Website and cloud-hosting providers;
  • Database and content-delivery providers;
  • Customer-support providers;
  • Payment processors;
  • Analytics providers;
  • Advertising and attribution providers;
  • Email and communication providers;
  • Security and fraud-prevention providers.

These providers may process information only for the services they perform for us or as otherwise permitted by applicable law.

5.2 Advertising Partners

Where advertising is used, advertising partners may collect identifiers, cookie information, IP addresses, browser information, and interaction data to display, limit, measure, or personalize advertisements.

Certain disclosures for targeted advertising may be treated as a “sale” or “sharing” of personal information under some privacy laws, even where no money is exchanged. Where required, we will provide a method to opt out.

5.3 Other Users

If you use multiplayer, chat, leaderboard, profile, or community features, other users may be able to see information such as your username, avatar, rankings, scores, achievements, public messages, and gameplay activity.

Do not post personal or sensitive information in public areas of the Services.

5.4 Legal and Safety Disclosures

We may disclose information when reasonably necessary to:

  • Comply with applicable law, regulation, legal process, or governmental request;
  • Investigate fraud, cheating, security incidents, or illegal activity;
  • Enforce our terms and policies;
  • Protect the rights, property, or safety of roundy.gg, our users, or others;
  • Establish, exercise, or defend legal claims.

5.5 Business Transfers

If roundy.gg is involved in a merger, acquisition, financing, restructuring, bankruptcy, or sale of assets, personal information may be disclosed or transferred as part of that transaction, subject to appropriate confidentiality and legal protections.

We do not disclose personal information to third parties except as described in this Privacy Policy or with your consent.

6. Payments and Virtual Items

Purchases may be processed by independent third-party payment providers. These providers may collect payment details, billing information, transaction identifiers, and fraud-prevention information under their own privacy policies.

roundy.gg may receive limited transaction information, such as the purchased item, amount, currency, payment status, and transaction reference. We may retain this information for account administration, customer support, fraud prevention, financial reporting, and legal compliance.

Virtual items, points, coins, or game currency are intended only for use within the Services unless we expressly state otherwise. They do not represent real-world money or property unless applicable law or specific service terms provide otherwise.

7. International Data Transfers

Your information may be processed in countries other than the country where you live. Those countries may have different data-protection laws.

Where required, we use appropriate safeguards for international transfers, such as contractual protections, adequacy decisions, or other legally recognized transfer mechanisms.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Maintain your account and provide the Services;
  • Complete transactions;
  • Comply with legal, tax, accounting, and regulatory requirements;
  • Resolve disputes;
  • Enforce our agreements;
  • Prevent fraud, cheating, and abuse;
  • Protect the security and integrity of the Services.

Retention periods depend on the type of information, the purpose for which it was collected, and applicable legal requirements.

When information is no longer required, we will delete, anonymize, or securely dispose of it. Information stored in backups may remain until the relevant backup is overwritten or deleted in accordance with our normal retention cycle.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from loss, misuse, unauthorized access, alteration, or disclosure.

However, no online service or method of electronic storage is completely secure. We cannot guarantee absolute security. You are responsible for keeping your account credentials confidential and should notify us promptly if you suspect unauthorized access to your account.

10. Your Privacy Rights

Depending on where you live, you may have the right to:

  • Request access to personal information we hold about you;
  • Request correction of inaccurate or incomplete information;
  • Request deletion of your information;
  • Request restriction of certain processing;
  • Object to certain processing;
  • Withdraw consent;
  • Receive certain information in a portable format;
  • Opt out of targeted advertising, profiling, sale, or sharing;
  • Appeal a decision concerning a privacy request;
  • Lodge a complaint with a competent data-protection authority;
  • Receive equal service and not be discriminated against for exercising your rights.

These rights may be subject to legal exceptions. We may need to verify your identity before processing a request.

To exercise a privacy right, contact us at support@roundy.gg and include:

  • Your account username or registered email address;
  • The country or state where you reside;
  • The right you wish to exercise;
  • Enough information for us to identify the relevant account or data.

We will respond within the period required by applicable law.

11. California Privacy Rights

California residents may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, including rights to:

  • Know the categories and specific pieces of personal information collected;
  • Know the sources, purposes, and recipients of that information;
  • Request correction or deletion;
  • Opt out of the sale or sharing of personal information;
  • Limit certain uses of sensitive personal information;
  • Not be discriminated against for exercising privacy rights.

To submit a request or opt out of applicable sale or sharing, email support@roundy.gg with the subject line “California Privacy Request.”

We will not knowingly sell or share the personal information of users under the age threshold established by applicable California law without the required authorization.

12. European Economic Area and United Kingdom

If you are located in the European Economic Area or the United Kingdom, you may have rights under the General Data Protection Regulation (“GDPR”) or UK GDPR, including the rights to:

  • Be informed about how your personal information is processed;
  • Access your personal information;
  • Correct inaccurate or incomplete information;
  • Request erasure of your personal information;
  • Restrict certain processing;
  • Object to certain processing, including direct marketing;
  • Receive your information in a portable format;
  • Withdraw consent at any time;
  • Object to certain automated decisions;
  • Lodge a complaint with a competent data-protection authority.

Where we rely on legitimate interests, you may request information about how we balance those interests against your rights. Where we rely on consent, you may withdraw it at any time.

You may submit a request by contacting support@roundy.gg.

13. Nigeria Data Protection Act (NDPA)

If you are located in Nigeria, your personal information will be processed in accordance with the Nigeria Data Protection Act 2023 (“NDPA”) and other applicable Nigerian data-protection laws and regulations.

Subject to applicable legal conditions and exceptions, you may have the right to:

  • Be informed about the collection and processing of your personal information;
  • Request access to the personal information we hold about you;
  • Request correction of inaccurate, incomplete, or outdated personal information;
  • Request deletion of your personal information where there is no lawful reason for us to continue processing it;
  • Request restriction of the processing of your personal information;
  • Object to processing, including processing for direct-marketing purposes;
  • Withdraw your consent at any time where processing is based on consent;
  • Receive your personal information in a structured, commonly used, and machine-readable format where the right to data portability applies;
  • Object to decisions based solely on automated processing, including profiling, that produce legal or similarly significant effects;
  • Request human intervention, express your point of view, and contest an applicable automated decision;
  • Lodge a complaint with the Nigeria Data Protection Commission (“NDPC”);
  • Seek any other remedy available under applicable Nigerian law.

To exercise any of these rights, contact us at support@roundy.gg with the subject line “Nigeria Privacy Request.” Please include your account information, the right you wish to exercise, and sufficient details for us to identify and process your request.

We may request additional information to verify your identity. We will respond within the period required by applicable law.

Certain rights may be restricted where processing is necessary to comply with a legal obligation, establish or defend legal claims, prevent fraud or abuse, protect another person’s rights, or fulfill another purpose permitted by law.

If you are dissatisfied with our response, you may submit a complaint to the Nigeria Data Protection Commission through its official website at https://www.ndpc.gov.ng.

14. Other Regional Privacy Rights

Residents of jurisdictions including Brazil, Canada, Virginia, Colorado, Connecticut, and other regions may have additional privacy rights under applicable local laws.

Depending on the applicable law, these rights may include the right to:

  • Access personal information;
  • Correct inaccurate information;
  • Request deletion;
  • Restrict or object to processing;
  • Obtain a portable copy of personal information;
  • Opt out of targeted advertising, sale, sharing, or certain profiling;
  • Withdraw consent;
  • Appeal a decision regarding a privacy request;
  • Lodge a complaint with a competent regulator.

We will process verified requests in accordance with the laws that apply to your request.

If we deny a request and applicable law provides an appeal right, you may appeal by contacting support@roundy.gg with the subject line “Privacy Request Appeal.”

15. Children’s Privacy

The Services are not directed to children under the age of 13 or under any higher minimum age required by applicable local law.

We do not knowingly collect personal information from children below the applicable minimum age. If we learn that we collected such information without valid parental consent, we will take reasonable steps to delete it.

Parents or legal guardians who believe that a child has provided personal information to us may contact support@roundy.gg.

Some games or features may have a higher age requirement. Any higher age restriction displayed for a particular game or jurisdiction will apply.

16. Third-Party Services and Links

The Services may contain links to third-party websites, advertisements, payment services, login services, or other external content.

Those third parties operate independently and have their own privacy practices. This Privacy Policy does not apply to third-party services, and roundy.gg is not responsible for their privacy practices.

We encourage you to review the privacy policy of each third-party service before providing personal information.

17. Marketing Communications

Where permitted, we may send information about updates, events, promotions, or new games.

You can opt out of promotional emails by using the unsubscribe link in the message or contacting support@roundy.gg.

Even after opting out of marketing, you may continue to receive necessary account, transaction, security, or service communications.

18. Automated Processing

We may use automated systems to detect suspicious activity, cheating, fraud, abuse, or security threats and to personalize content or advertising.

Where applicable law gives you rights concerning decisions based solely on automated processing that produce legal or similarly significant effects, you may request human review, express your point of view, or contest the decision by contacting us.

19. Account and Data Deletion

You may request deletion of your account and associated personal information by contacting support@roundy.gg.

Before completing a deletion request, we may ask you to verify ownership of the account. We may retain limited information where necessary to:

  • Comply with legal obligations;
  • Maintain transaction or financial records;
  • Resolve disputes;
  • Enforce agreements;
  • Prevent fraud, cheating, abuse, or repeat violations;
  • Protect the security of the Services;
  • Establish, exercise, or defend legal claims.

Account deletion may be permanent. Deleted game progress, virtual items, purchase history, and account settings may not be recoverable.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the Services, our practices, technologies, or applicable laws.

When we make changes, we will update the “Last Updated” date. If changes materially affect your rights, we may provide additional notice through the website, your account, or other appropriate means.

Your continued use of the Services after the updated Privacy Policy becomes effective means that the updated policy will apply to your subsequent use, except where applicable law requires additional consent.

21. Contact Us

If you have questions, concerns, complaints, or requests relating to this Privacy Policy or our handling of personal information, please contact:

roundy.gg

Email: support@roundy.gg

Website: https://roundy.gg